Distance Sales Agreement

The Distance Sales Agreement regulates the terms and conditions of the preliminary purchase transactions conducted on our website. By submitting an order request through the website, customers are requesting a price quotation rather than entering into a final contract. After receiving a price quote, all final agreements regarding product quantities, prices, shipping conditions, and delivery timelines will be confirmed outside of the website, either via phone or email.

This process ensures that customers have full clarity and understanding of the details before confirming their order. No payment is made through the website; rather, the website serves as a platform to initiate the order request. Once both parties agree on the conditions, a formal contract is concluded, and the agreed terms are binding. The company adheres to the regulations set by distance selling laws, ensuring customer protection throughout the entire process.

Customers have the right to inquire about additional information or clarify any uncertainties before finalizing the order. For any complaints or issues, our customer service team is available to assist, and all inquiries will be handled within the framework of the applicable laws and customer rights.